Date of Publication: 9th June 2018
Last amended on: 9th June 2018
If you believe that your rights are being violated by information on this platform, you may get in touch with our Grievance Officer at:
Name: Vikrant Singh
Complete Postal Address: B609, Advant Navis Business Park, Sector 142, Noida
Fax number: not applicable
To make sure you are aware of any changes, please review this policy periodically.
- COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION
When you use our platform, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our platform to make your experience safer, faster and easier.
More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional.
You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.
We may automatically track certain information about you based upon your behaviour on our Platform.
We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether that URL is on our Platform or not), your computer browser information, and your IP address.
We use data collection devices such as ‘cookies’ on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety.
If you choose to interact on the Platform, we collect information about your interaction behaviour. If you interact with us, we collect some additional information, such as a billing address, other payment instrument details and tracking information from cheques or money orders.
If you choose to become Money Club member, post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information (including your personal contacts) as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you. We collect personally identifiable information (email address, name, phone number, payment instrument details for paid accounts, other relation information for free accounts etc.) from you when you set up an account with us.
We collect and use personal information for business purposes in order that you may take advantage of certain other features of our website and mobile application, or to provide information or interactive services through this website and mobile application, to your e-mail address or, where you – wish it to be sent by post, to your name and postal address to seek your feedback or to contact you in relation to those services offered on the our website and our mobile application.
- USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.
We use your personal information (including your personal contacts) to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Platform.
We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level etc.).
We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.
A ‘cookie’ is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. The cookies do not contain any of your personally identifiable information.
‘Cookies’ are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a ‘cookie’. Cookies can also help us provide information that is targeted to your interests.
Most cookies are ‘session cookies,’ meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session.
- SHARING OF PERSONAL INFORMATION
We may share personal information (including your personal contacts) with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; recover money in case of default; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity.
Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
- SECURITY PRECAUTIONS
Our Platform has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.